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Terms and Conditions

Last updated: 4 January 2026

Welcome to Moore Electrical (“we”, “us”, “our”).
By using our website www.mooreelectrical.uk or engaging our services, you agree to the following Terms and Conditions.

1. About Us

Business Name: Moore Electrical
Email: info@mooreelectrical.uk
Website: www.mooreelectrical.uk
Operating Location: United Kingdom

2. Services

Moore Electrical provides electrical installation, maintenance, inspection, testing, and repair services for domestic and commercial clients.

All services are provided in accordance with:

  • Applicable UK laws and regulations

  • Current IET Wiring Regulations (BS 7671)

  • Industry best practices

3. Quotations & Pricing

  • All quotations are provided in writing and are valid for 30 days unless stated otherwise.

  • Prices may change if:

    • The scope of work changes

    • Hidden or unforeseen issues are discovered

    • Additional materials or labour are required

  • Any additional costs will be discussed and agreed before work continues.

4. Payments

  • Payment terms will be stated on the invoice.

  • Unless otherwise agreed, payment is due within 7 days of invoice date.

  • Late payments may incur interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

  • We reserve the right to suspend or cancel work if payment is overdue.

5. Cancellations

  • You may cancel an appointment by providing at least 24 hours’ notice.

  • Cancellations with less than 24 hours’ notice may incur a call-out or cancellation fee.

  • We reserve the right to cancel or reschedule appointments due to circumstances beyond our control.

6. Consumer Rights

Nothing in these Terms affects your statutory rights under UK consumer law, including the Consumer Rights Act 2015.

If you are a consumer, you have the right to services carried out with reasonable care and skill.

7. Warranties & Guarantees

  • Workmanship is guaranteed for 12 months, unless otherwise stated.

  • Manufacturer warranties apply to supplied materials and equipment.

  • Guarantees do not cover:

    • Misuse or neglect

    • Work carried out by third parties

    • Normal wear and tear

8. Liability

  • We are not liable for indirect, consequential, or financial losses.

  • Our liability is limited to the value of the work carried out.

  • We are not responsible for pre-existing faults, damage, or unsafe installations discovered during work.

Nothing in these Terms excludes liability for death or personal injury caused by negligence.

9. Website Use

  • Website content is provided for general information only.

  • We do not guarantee that the website will be error-free or uninterrupted.

  • You must not misuse this website or attempt unauthorised access.

10. Intellectual Property

All website content (text, logos, images) is the property of Moore Electrical unless otherwise stated and may not be copied or reused without permission.

11. Privacy

Personal data is handled in accordance with our Privacy Policy and UK GDPR requirements.

12. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the English courts.

13. Contact

If you have any questions about these Terms and Conditions, please contact:

Email: info@mooreelectrical.uk
Website: www.mooreelectrical.uk